Whether you are a first-time buyer or a property tycoon you are most likely aware that buying or selling property is rarely the straightforward process that it ought to be. All too often the estate agency acts as a barrier to communication rather than the effective point of contact that they should be.

For example, you are selling a property and there has been little interest. You decide to drop the price £5000 to stimulate interest.

The old way:
You telephone your estate agent and at the third attempt you get through (after having been placed on hold for twenty minutes.) The agent records your request and places it in their out tray. Three days later, your request reaches the office assistant who updates the window cards and telephones anyone who has expressed an interest. Two of these potential buyers have already made extensive enquiries about other properties and are unlikely to respond.

The CharEstate way:
You login to CharEstate and change the price. Immediately, anyone who has expressed an interest is e-mailed with the new price and anyone browsing your property will see the new price. This level of control extends to all areas of the conveyancing process. You arrange viewing appointments at times convenient to yourself. You can check that important documents have been sent to your solicitors. You can ensure that your advertising copy best describes the unique features of your property. Whether buying or selling, you become the first point of contact and remain in control.

Guaranteed peace of mind
One reason why estate agents get such bad press is because there is a lack of openness in the process and it is not easy to evaluate the performance and integrity of your agent. CharEstate provides you with direct access to all of the information. If something has gone wrong then you will know about it and you are free to take matters into your own hands if you wish. If an offer is made on your property then you will be the first to know and you are free to contact potential buyers and sellers. Even if you prefer to let others handle the mechanics of the sale you can rest assured that the process is open to scrutiny at every stage. Buying or selling a home will always be somewhat traumatic. By using CharEstate you can ensure that your greatest concern is your new living room decor.